9-8-8 Call Center Improvement Act

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Introduced

In Committee

Passed One Chamber

Passed Both Chambers

Signed into Law

Referred to the House Committee on Energy and Commerce.

Local crisis call centers would get federal grants to boost staff and technology.

This bill would create a new federal grant program to help regional and local crisis call centers. These grants would allow centers to upgrade technology, train staff, improve operations, and hire more people. The goal is to make sure people calling for help get better and faster service.

What Would Change

Today, there is no specific federal program under the Public Health Service Act. It does not give grants directly to regional or local crisis call centers for technology, training, operations, or staffing improvements. If this bill passes, the Public Health Service Act would be changed to create a new program. This program would allow the Secretary of Health and Human Services to award $441,000,000 in grants for the government's budget year 2027. These grants would help centers make specific enhancements.

Key Provisions

Lets the Secretary of Health and Human Services give grants to new or existing regional and local crisis call centers.
Allows crisis call centers to use grant money to buy or upgrade their technology.
Allows crisis call centers to use grant money to train their staff.
Allows crisis call centers to use grant money to improve how they operate.
Allows crisis call centers to use grant money to hire more staff.
Sets aside $441,000,000 for these grants for the government's budget year 2027.

View on Congress.gov

HR 10295 · 119th Congress · AI Summary by gemini-2.5-flash · 8/10

9-8-8 Call Center Improvement Act

What Would Change

Key Provisions

Lobbying Activity